Your Privacy
These terms apply to everyone who browses, registers or plays at Manitoba Casino. They start with the first page you open, stay active through every session, and still cover the records the law obliges us to hold after your account is closed. Your data belongs to you, and how we handle it should be plain to see. The sections below lay out the details.
1. What we collect
1.1 Account data: name in full, username, email, home address and birth date.
1.2 Verification details: the outcome of our age, identity and location checks, plus identity documents and proof of address.
1.3 Payment information: the payment method you choose, partial card details and the history of your deposits and withdrawals.
1.4 Play details: bets, wins, game sessions, the limits you set and how you use our safer play tools.
1.5 Technical information: your IP address, device and browser, the location signals we rely on for geolocation checks, and your login times.
1.6 Messages: any email you send us.
2. How long we keep it
2.1 Account data we need for operations stays on file until the account itself is closed.
2.2 After closure, identity, verification and transaction records stay with us for as long as Canadian rules on money laundering and tax require.
2.3 Self-exclusion records are kept so the exclusion keeps working.
2.4 When a record no longer serves any purpose, we erase it or remove the details that could identify you.
3. Changes
3.1 Updates appear on this page with the date they take effect.
3.2 Before any significant change to the way your data is used takes effect, we notify you by email.
4. Cookies
4.1 Cookies and related technologies are covered on a separate page. About Cookies lists the categories and explains how to disable them.
5. Transfers outside Canada
5.1 Payment processors, verification services, game studios, hosting companies and other partners may keep or handle data abroad.
5.2 Data stored abroad is subject to local law, and officials in that country could gain access to it.
5.3 Our contracts require these partners to safeguard your data at a level comparable with Canadian rules.
6. Age
6.1 Manitoba Casino is for players 19 or older.
6.2 When we discover an account run by an under-19 player, we close it, keeping only what's needed to block a repeat. The full approach lives in our 19+ Policy.
7. Why we use it
7.1 We use your data to:
- open and run your account;
- confirm your age, identity and location;
- handle deposits and withdrawals;
- run games, promotions and Manitoba Boost Weekly Rewards;
- power safer play tools and spot signs of harm;
- prevent fraud and money laundering;
- answer your emails;
- improve the site;
- email you promotions, but only once you say yes.
8. Legal grounds
8.1 We handle data under Canadian privacy law on these bases:
- Consent, for marketing and optional cookies.
- Our agreement with you, which allows us to operate your account and send you your winnings.
- Legal duties, including age and identity checks and anti-money laundering checks.
- Reasonable business purposes a player would expect, such as security and fraud prevention.
9. Marketing choices
9.1 Marketing is off until you switch it on, at sign up or later in your account settings.
9.2 Every promo email carries an unsubscribe link at the bottom. You can also turn marketing off in your settings or by emailing us.
9.3 All marketing ends immediately once you self-exclude.
9.4 You will still receive service notices concerning your account, payments or these policies.
10. Your rights
10.1 Ask us for your personal data: we send a full copy of everything we hold on you.
10.2 Have inaccurate or outdated details corrected.
10.3 Request erasure of data we no longer require.
10.4 Object to a use of your data, including marketing.
10.5 Write to help@manitobacasino.app from your account email to make a request. Nothing moves until we have confirmed your identity. If the law obliges us to hold onto certain records, we name them and explain why.
11. Security
11.1 Data travels encrypted between your device and our site.
11.2 Within our team, only staff whose role requires it can view your data.
11.3 Verification documents are stored in protected systems and checked for misuse.
11.4 Your part: a strong password used nowhere else, and a quick email to us if anything looks wrong.
12. Who we share it with
12.1 Payment providers, who handle your deposits and withdrawals.
12.2 Verification and geolocation providers, who confirm your age, identity and location.
12.3 Service providers bound by contract, such as hosting firms, email delivery services, game studios, analytics tools and fraud prevention tools, used only for the specific work they carry out for us.
12.4 Authorities, where Canadian law requires it.
12.5 We never sell your data.
13. Contact
13.1 Privacy questions or requests: help@manitobacasino.app.